In October 2019, Woolworths Group announced that it had commenced an in-depth review of the remuneration paid to award-covered salaried store team members, after finding that some salaried store team members working in Woolworths Supermarkets stores were not paid their full entitlements under the General Retail Industry Award 2010 (GRIA).
As a business we pride ourselves on putting our team first and in this case we let them down. We unreservedly apologise for this and remain committed to making it right as quickly as we possibly can.
We have completed the first phase of our review and made back payments to affected salaried store team members in our Supermarkets, Metro, BIG W, BWS and Dan Murphy’s stores for a 4.5 year period from March 2015 to September 2019. Since announcing the Salaried Team Pay Review in October 2019, we have made back payments to affected salaried store team members totalling approximately $260 million, including interest and superannuation.
We recently commenced the next phase of our review covering the period prior to March 2015 in Supermarkets, BIG W, BWS and Dan Murphy’s. We hope to be in a position to communicate the outcomes of the next phase of our review to salaried team members before the end of this calendar year (2020), but we still have a lot of work to do before then.
We are committed to doing the right thing by our team members, customers and communities. We thank our salaried store team members for their ongoing patience as we work through this process.
As part of the Salaried Team Pay Review, we will check the salaries paid to all of our current and former salaried store team members against the entitlements required to be paid under the GRIA for their actual hours of work, as far back as this issue may have been occuring, so long as all of the necessary records are available to us. Therefore, we will write to any current or former salaried store team member who is entitled to a back payment as a result of our review.
In the meantime, we encourage former salaried store team members to register their contact details by clicking on the link below or by sending an email to the STPR Team at firstname.lastname@example.org. If you don’t register your details, we will use your last known email address (or other contact details) to try to reach you in the first instance.